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News in Brief
Saturday - October 11, 2008
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MAKING NICE
Hospitality’s Sharpened Focus
By Garry Kranz
To offset declining occupancy rates, hotel chains put customer service in the training spotlight.
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Featured Blogs:
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Overcoming ‘Isms’ in Your Workplace
Commentary: What I have seen—and what I’ve lived—tells me that many people in our culture face hardships in their lives and workplaces not because they lack talents and skills, but because others don’t make the effort to really see them or allow them to succeed. When others define you by your slanted eyes, it limits your potential. But it limits their potential too, and that’s the message I bring to businesses. In organizations overrun by racism, sexism and other rampant ‘isms,’ everyone loses.
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White Paper: Best Practices in HR Technology
HR Technology is less about moving away from manual processes and labor-intensive tasks and more about leveraging effective solutions toward a more efficient and innovative organization. Stay one step ahead and download the Best Practices in HR Technology white paper to read how leading companies can assist you in this complex and changing environment. Written by leading experts and respected industry analysts on the Best Practices in HR Technology , they provide in-depth analysis on a range of topics including talent management, compensation and shareholder value focused on the drive toward forward-thinking work environments for real business results.
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Find the information you need. Search through product and service
listings, download informative white papers and best practices and watch
vendor webinars.
Start here >>
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UPCOMING—
Complimentary Web Seminars
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| Community Center |
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Network and exchange ideas with more than 230,000 other members in the forums or ask an expert in one of the hosted forums. |
| Dear Workforce |
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A question-and-answer newsletter addressing some of the most common and most
obscure HR. Ask a
question about whatever's important to you—whether it's HR, recruiting,
benefits, compensation, or training. |
Don’t accept employee complaints at face value. Unhappy employees often use pay issues as an excuse for why they are leaving. There may be other nonpay issues that need attention.
Use published surveys and other data to gauge where employee salary ranges stack up against the marketplace.
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Outsourcing
Head Check
Could neuroscience hold the key to recruiting woman leaders?
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View Complete Series >>>
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