U.S. health care
costs continue to outpace inflation, a recent report suggests companies could do
a better job of containing costs if they fine-tuned the way they wielded their
main weapon: sharing the cost of health benefits with employees.
The report, from the Center for Studying Health System Change
(HSC), a non-partisan policy research organization, argues that cost-sharing
that is not targeted correctly may be ineffective or could even
backfire.
One possible pitfall: Employees who are strapped for cash may
fail to get the care they need, resulting in more serious health problems that
cost employers more money down the line.
The fact that a small portion of employees account for a
large part of medical costs also limits the effectiveness of cost-sharing, HSC
says, because financial incentives are weaker once employees have exceeded their
deductible. The report also noted that current cost-sharing measures generally
are not designed to encourage employees to select more efficient providers or
more effective treatments.
Ha Tu, a senior health researcher at HSC and a co-author of
the report, says the 25 experts interviewed for the report were most excited
about two approaches to designing cost-sharing. One involves identifying the
medical services that provide the most clinical value and the employees who
would benefit from those services. This approach also entails reducing
cost-sharing to encourage employees to use those services. Tu notes, though,
that “the clinical knowledge base isn’t where it needs to be to make those
differentiations.”
The second approach is to provide incentives for employees to
use efficient providers. The networks of high-performance doctors currently
identified by some insurers are a version of this approach, but such networks
focus mostly on cost measures, rather than on quality, Tu says.
“The very widespread feeling is that these kinds of
high-performance networks won’t take off until the quality measures are
developed to the point where people have real confidence in them,” she
says.
Another approach is to provide incentives to employees who
participate in wellness programs. The report cited Johnson & Johnson’s 1995
offer of a $500 health insurance premium discount to employees who participated
in such a program. That sent participation to 90 percent from 26 percent,
although it has since tapered off from that 90 percent level.
Companies may shy away from wellness programs, however, when
they compare the upfront cost with the amount of time it takes to see results,
if only because the employee may be working for another company by that point,
explained Glenn Melnick, director of the University of Southern California
Center for Health Financing, Policy and Management. Melnick predicts that
companies will focus on encouraging employees to become better health-care
consumers rather than on wellness programs.
The HSC report says that innovation in the design of health
plans is not that widespread. Companies want very clear evidence that an
approach works before they adopt it, Tu says. “Companies are just very gun-shy
of rolling out some expensive program and not seeing the payoff from
it.”
The report also noted that the IRS regulations governing the
health savings accounts (HSAs) used in conjunction with high-deductible health
plans can limit innovation by companies. For example, the regulations do not
allow companies to waive the deductible in high-deductible plans for care for an
ongoing chronic condition, which limits a company’s ability to provide free
drugs for employees with chronic conditions.
The report suggested making HSA regulations more flexible.
For example, instead of mandating the same deductibles for all employees, the
regulations could allow deductibles to vary according to employees’
incomes.
—Susan Kelly
Filed by Susan Kelly of Financial Week,
a sister publication of Workforce Management. To comment, e-mail editors@workforce.com.