A new study by Ernst & Young reveals that while employers are
increasingly aware of the developing talent shortage that will be caused by
retiring baby boomers, few companies are taking meaningful steps
to deal with it at the critical middle management level.
The report, the 2007 Aging U.S. Workforce Survey: Challenges and Responses-An
Ongoing Review, found that while 41 percent of companies think the middle
management level will be hit hardest by a retirement-related talent drain, 75
percent of them are doing succession planning for senior management positions
only.
"The impending crisis is really at the middle management layer," says Bill
Leisy, a principal in Ernst & Young's performance and reward practice.
"Companies are going to need programs to develop employees for these roles. And
the time to start those programs is now, since it's going to take time to get
them in place and time to develop the talent."
The U.S. Bureau of Labor Statistics has projected that 25 percent of the
nation's workforce will be eligible to retire within the next five years, and
that over the next decade, the number jumps to 43 percent.
Leisy says that to their credit, companies are more aware of the potential
problems caused by baby-boom retirements than they were in a similar Ernst &
Young study in 2006. Back then, for example, 38 percent of companies viewed
retention of critical employees as a top priority. This year, the number has
jumped to 68 percent.
Even so, companies have not gotten around to doing much about their concerns,
the study shows. For example, while 44 percent of companies say it would be
desirable to have senior management stay beyond the normal retirement age, 60
percent say their current retirement programs don't encourage them to do so.
Less than one in 10 companies have established phased retirement programs, in
which employees begin to receive some of their retirement benefits even though
they remain at work, although 29 percent of companies are considering it. In
addition, while 39 percent of companies recognize that health care is the main
driver in employees' decisions to retire, 54 percent of them are considering
increasing employee co-payments, which could accelerate the exodus of talent by
encouraging employees to retire and make Medicare their primary health plan.
Leisy says that baby-boomer retirement "clearly is not just an HR issue. It's
a key long-term issue that impacts all aspects of the business-corporate
strategy, operations, compliance and financial. The accountability for it
doesn't stop at the HR director; it goes all the way up into the C suite."
The study prescribes a number of steps that companies can take to deal with
baby-boomer retirement and the resulting talent shortfall. Leisy urges companies
to begin with an in-depth demographic assessment of their workforces, followed
by internal surveys to determine employees' needs and interests. Only then can
they effectively develop and implement programs to deal with the problem, he
says.
Measures that can help reduce the talent crunch include phased retirement
programs and flexible work arrangements, in which employees can gradually reduce
their hours and responsibilities instead of leaving, Leisy says.
—Patrick J. Kiger