Chief information officers attending the Midwest Technology Leaders
Conference at the MGM Grand Detroit last week were told that they and their
departments have become the No. 1 target of plaintiff attorneys in lawsuits.
“Today, the CIO is generally the first witness, the subject of the first
deposition request,” said Brian Ziff of the Detroit law firm of Clark Hill.
“That’s a sea change from the way litigation has been run. You used to be
transparent, but no longer,” said Tom Hathaway, also of Clark Hill.
They were part of a panel discussion titled “CIOs as First Responders in
E-Discovery.”
Federal guidelines on the gathering of evidence by attorneys were amended in
2006 to account for the explosion of electronically stored information, or ESI.
But, Hathaway said, many companies have been slow to change their internal
policies accordingly.
He said that according to one poll, one-third of executives said their
company didn’t have a policy on ESI. Twenty percent didn’t know if their company
had a policy or not.
Companies regulated by the U.S. Securities and Exchange Commission need to
keep electronic data such as e-mails for three years. Other companies can
establish policies of their choosing.
Ziff said companies need to track and access all their ESI, a process that
has become much more complicated in recent years. Data can be stored on
employees’ home computers, office desktops, laptops, PDAs, BlackBerrys, memory
sticks and other devices.
“You need a road map for where all the IT is,” he said.
Ziff said data must be purged as part of a regular policy, not in response to
a suit or fear of a suit. A company must also have a policy that keeps data from
being purged as soon as it finds out a lawsuit is filed, or even if there is
reasonable knowledge by company executives that one might be filed.
Heidi Maher, an attorney who practices e-discovery and compliance for
Hopkinton, Massachusetts-based EMC Corp., said the average cost of sorting
through e-mails to determine such things as their relevance to a case or if they
might be protected by attorney-client privilege is $2 per e-mail, so the first
thing a company should do is to establish an e-mail retention and destruction
policy and abide by it.
She gave an example involving DuPont, which in one case had to sort through
about 75 million documents, at a cost of $25 million. The company had a
retention policy, and discovered that half of the documents involved should have
been destroyed under the policy, but had not.
If the policy had been followed, it would have saved $12.5 million.
Matt Roush of the Great Lakes IT Report, the panel moderator, finished the
one-hour session by saying, to much laughter, “I’m amazed we got through an hour
on the topic of e-discovery and didn’t hear the words ‘Kwame Kilpatrick.’ ”
Filed by Tom Henderson of
Crain’s
Detroit Business, a sister publication of Workforce
Management. To comment, e-mail editors@workforce.com.