Basic Skills Training
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The Business of ‘Mindfulness’
Research shows multitasking at work costs companies billions of dollars a year in lost productivity. A growing mindfulness training industry hopes to remedy that by offering workplace instruction in the ancient principles of mindfulness.
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Manufacturers Go Back to School to Find New Hires
Many companies are struggling to combat the severe shortage of skilled manufacturing employees and fierce competition for those available for hire. Some firms have taken matters into their own hands, linking up with community colleges to develop fresh talent.
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Training Wheels Back in Motion
A new report produced by advisory firm Bersin & Associates of Oakland, California, notes that companies replenished their training staffs and thus enabled employees to pursue career development put off during the recession.
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Hewlett-Packard's Sales Job
In 2010, Hewlett-Packard Co. launched HP Sales University on its campus in Plano, Texas, far from its Silicon Valley headquarters. The purpose: develop core business skills and collaboration among its top salespeople.
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Six Sales Force Pitfalls
Experts agree that there are some common mistakes companies make when building a sales team. Below, we offer six tips to avoid sales force problems:
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HR Certification: Preferred or Unnecessary?
Some jobs require certification, though other companies say they want nothing to do with an HR practitioner with an acronym after their name.
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O Captain! My Captain! I Know Not How to Build an App for That
Some industries are having difficulty bridging skill gaps, so sector partnerships are being created.
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Online Café Serves Up a Heaping Helping of Training for Staff
Studies suggest companies are getting comfortable using social software to drive employee learning. Cheesecake Factory, Kelly Services and Amway are among the early adopters.
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HR Software Feels a Shift Following SuccessFactors, Lawson Deals
The moves signal the rise of publicly traded SuccessFactors as a comprehensive talent management technology provider while also ending Lawson's run as an independent vendor of human resources and other business software.
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With Cornerstone IPO, SaaS Deepens Hold in the Learning Market
Cornerstone OnDemand’s eye-popping initial public offering in March underscores the growing importance of learning software delivered as a service. UPDATED April 27, 2011, to include SuccessFactor’s pending acquisition of Plateau Systems.
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Deloitte Gets Physical with $300 Million Learning Center
Lectures are out and interactive learning is in at the consulting firm’s new leadership center, which also features an 800-room hotel on a 107-acre campus near Dallas.
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A Hybrid Learning Model the Way to Go for a Global Corporation
While a centralized learning function may work for companies with only one big market and one main customer base, it may not be the right direction for more complex organizations.
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Wage and Hour Lawsuits Top Employer Litigation Concerns
Wage and hour lawsuits are by far the most common type of employment litigation. The number of these lawsuits far outpaces any other form of employment litigation and verdicts and settlements are steadily increasing. What are employers doing to address this situation and to limit their liability?
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Training Cost Repayment Policy Approved
Training repayment policies may be permissible under the FLSA as long as employees are paid at least the minimum wage for all hours worked in their final workweek.
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Firms Offering Finance Classes to Employees to Allay Anxiety
Employers like McLeod Health in South Carolina realize that their workers' financial worries are spilling into the workplace, hurting productivity and increasing absenteeism.
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ASTD Study Training Spending Drops but Each Learner Gets More
Training budgets shrank slightly in 2009 as companies zeroed in on efficiency and high-value learning, ASTD report finds.
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Verizon Wireless Gets a Strong Signal on Tuition Reimbursement
In measuring the bottom-line impact of its tuition assistance program, Verizon Wireless stands out from most companies.
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Learning by Degrees
Tuition assistance benefits typically have not been assessed for their bottom line impact. But some see the programs as vital to employee development and retention.
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Recruiters Look to Be Big Man on Campus
Employers try to put the best face on their organization as they recruit on campus this fall in search of fresh talent.
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Making the Call for Themselves
American Express revamps its people management approach and gives call center representatives more latitude as part of a quest to upgrade customer service.
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Myriad Avenues to Stellar Service
Retailer Zappos.com, for example, insists that workers embody its zany, performance-oriented culture.
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When Overnight Isn't Fast Enough
In the new era of customer service at American Express, even an overnight delivery can be too slow.
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Can Training Change Lifestyles
Some companies with nonstandard work shifts are trying to help employees cope with challenges such as juggling job and family obligations.
