Career Development
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Status Update: Using Social Media for Learning Gets Better Foothold in Workplace
Large U.S. firms tripled their spending on social tools such as internal blogs, wikis and communities of practice in 2012, a new report says
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Going Somewhere? Millions of Workers Getting Antsy
A new survey shows 19 million employees are angling to change their jobs in 2013.
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On the Right Course
Big training investment pays off in performance and lower turnover rate for Hendrick Automotive Group.
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Skilled Workers Scarce Despite Unemployment
Staffing company ManpowerGroup of Milwaukee said in a 2011 survey that 52 percent of employers were having problems filling critical positions. That number was up 14 percent from the previous year.
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Survey: CIOs Place Value on Internships
Seventy-nine percent of chief information officers said that internships are an important consideration when hiring new graduates for IT positions.
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Training Wheels Back in Motion
A new report produced by advisory firm Bersin & Associates of Oakland, California, notes that companies replenished their training staffs and thus enabled employees to pursue career development put off during the recession.
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Out-of-State Workers Due Overtime for California Work: Appeals Court
The case involving three employees of Redwood Shores, California-based Oracle, who lived in Colorado and Arizona but also worked in California and elsewhere. The employees, classified as instructors by Oracle, trained customers to use Oracle software.
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Organizations Need Coaching on How to Coach: Report
Business results were 21 percent higher among organizations whose senior leaders ‘very frequently' make an effort to coach others, according to the Bersin & Associates study.
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When Johnny or Janey Comes Marching Home
Veterans find it's a tough terrain in getting from the battlefield to their chosen field.
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Six Sales Force Pitfalls
Experts agree that there are some common mistakes companies make when building a sales team. Below, we offer six tips to avoid sales force problems:
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Preparing for the HR Certification Institute Exams
The SHRM Learning System may be the most popular study method for the HRCI exams, but there are other alternatives. Here are a few:
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Workers OK With Their Job but Seek Security, Communication
SHRM’s 2011 Employee Job Satisfaction Survey shows that 83 percent of 600 randomly selected employees are satisfied with their current job.
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Multiple Choice Unrest: HRCI-SHRM Link Leaves Many Stumped
A low pass rate on exams and high cost for study materials have HR practitioners seeking to earn their credentials questioning the blurry relationship between SHRM and HRCI.
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HR Certification: Preferred or Unnecessary?
Some jobs require certification, though other companies say they want nothing to do with an HR practitioner with an acronym after their name.
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Financial Pros Add Expert Witness to Résumés
Small and midsize firms encourage their employees to get specialized training to help in winning clients.
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Companies Draw Up Coaching Play for Managers, but Many Can't Coach
The influx of younger workers from the millennial generation is driving interest in coaching because they tend to crave frequent feedback and one-on-one interaction with managers and mentors.
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Headhunter Firm Taps Insider Trina Gordon for CEO
She succeeds Chris Clarke, who stepped down in December after 11 years with Boyden World Corp. The firm also named Gerhard Raisig to chairman from interim chairman and managing partner of Boyden Germany.
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More Companies Go With Online Tests to Fill in the Blanks
Employment assessments can range from online exams for a specific computer skill to personality tests intended to predict customer service prowess to extensive evaluations of potential executives.
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Deloitte Gets Physical with $300 Million Learning Center
Lectures are out and interactive learning is in at the consulting firm’s new leadership center, which also features an 800-room hotel on a 107-acre campus near Dallas.
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A Hybrid Learning Model the Way to Go for a Global Corporation
While a centralized learning function may work for companies with only one big market and one main customer base, it may not be the right direction for more complex organizations.
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Soft Skills Needed to Crack C-Suite: Study
A recent article says ‘soft skills,’ such as leadership ability, cross-cultural competence and interpersonal expertise, are now essential for managers looking to climb the corporate ladder.
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Coaching Takes Center Stage
Its strategic value is rising, as focus shifts away from remediation efforts.
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Engagement Hits the Skids
The new year dawns with worries that disenchanted workers are searching for other job opportunities. Training can help revive morale.
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Use of Virtual Training Grows in Wake of Severe Budget Cuts
Virtual tools may be handy, but they come with a learning curve, experts say.
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5 Questions With Joanna Geraghty: Not Leaving Anything Up in the Air
Joanna Geraghty, 38, became JetBlue’s chief people officer in September. Geraghty takes the reins as JetBlue is adding routes and expanding its workforce. But the company’s image also has taken some knocks. Geraghty recently spoke to Workforce Management senior writer Rita Pyrillis.
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Holiday Events Stage a Comeback as Dark Mood Eases
The comeback of company-sponsored get-togethers is providing a year-end boost for the city’s hospitality industry, which was slammed by the recession. Corporate bookings are up significantly from last year at many hotels, restaurants and other venues.
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Costs Continue to Drive Training Sessions to the Web
Online, informal and social learning are increasingly part of the corporate training mix; their elements are often blended with traditional classroom sessions to create a recipe for training success.
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ASTD Study Training Spending Drops but Each Learner Gets More
Training budgets shrank slightly in 2009 as companies zeroed in on efficiency and high-value learning, ASTD report finds.
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Verizon Wireless Gets a Strong Signal on Tuition Reimbursement
In measuring the bottom-line impact of its tuition assistance program, Verizon Wireless stands out from most companies.
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Learning by Degrees
Tuition assistance benefits typically have not been assessed for their bottom line impact. But some see the programs as vital to employee development and retention.
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Study 'Zones' In on Leadership Development
A strategic bottom-line focus remains a critical leadership trait, but it alone won't be sufficient in the evolving global economy, according to a recent study.
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Workers Stay at Firms for Median 4.4 Years
The increase reflects, in part, large job losses among less-senior workers in the recession, according to the Bureau of Labor Statistics.
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Making the Call for Themselves
American Express revamps its people management approach and gives call center representatives more latitude as part of a quest to upgrade customer service.
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Myriad Avenues to Stellar Service
Retailer Zappos.com, for example, insists that workers embody its zany, performance-oriented culture.
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When Overnight Isn't Fast Enough
In the new era of customer service at American Express, even an overnight delivery can be too slow.
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Learning to Lead Amid Recession
Despite financial pressures, some organizations remain committed to leadership training.
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With a Sour Economy, Psychiatrists Are in Demand
More than half of all psychiatrists are 55 or older and nearing retirement age as fewer medical school graduates are showing an interest in psychiatry, according to a physician search firm.
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Senator Scales Back COBRA Subsidy Extension Plan
Republicans and some fiscally conservative Democrats oppose the broader bill because it would add to the federal deficit.
